Optima Connect is the trading name of Optima Value Group Limited, a company incorporated in Scotland (Company Number SC277039) whose registered office is at Easter Dalry House, 3 Distillery Lane, Edinburgh, EH112BD. Our website address is: www.optimaconnect.co.uk.

Our website does not collect any Personal Data from our users. However, if you have provided your Personal Data to us for use in a Client Satisfaction Survey, via a form on a third party website such as LinkedIn or HubSpot, we are committed to protecting this data and will handle it in line with UK data privacy law. We will not share your Personal Data with anyone unless necessary for legitimate business purposes, and only with your consent.

We may collect the following types of personal information: (1) Names, (2) Contact details (e.g. email addresses, phone numbers), (3) Job titles, (4)  Professional contact details (e.g. business addresses).

We request Personal Data in Client Satisfaction Surveys so that we know who provides feedback. We need this data to help us improve the services we provide. We may also process Client Satisfaction Survey results data to create anonymous and aggregated survey responses. This anonymous or aggregated data may be used for historical, statistical, business planning, or marketing purposes.

We will ask for your written consent before using Personal Data supplied to us for any other purpose.

We may obtain business contact data, including professional email addresses and business-related information, from reputable third-party online sources including specialised data providers for the purposes of conducting B2B marketing campaigns.

We ensure that the third-party data providers we work with comply with all applicable data protection laws and only provide data that has been lawfully obtained.

The business data sourced from third-party providers is processed for the legitimate interest of promoting our products and services to businesses and professionals. This allows us to engage with relevant individuals in businesses that we might reasonably expect to benefit from our services.

You have the right to object to the processing of your data for marketing purposes at any time. If you have received marketing communication from us and would like to opt out, you can do so by following the instructions provided in the communication or contacting us directly at hello@optimaconnect.co.uk. Upon receiving an objection, we will stop processing your data for marketing purposes.

We will retain the third-party marketing data for as long as necessary to fulfil marketing activities, or until you object to its processing or opt out of marketing communications, whichever is sooner. If the data is no longer required, it will be deleted or anonymised after 24 months.

Our website uses cookies to enhance the performance of our site. Cookies are small text-only files and contain no Personal Data.

We use cookies primarily so that our website’s analytics work properly. This helps us understand when we have returning users allows us to spot trends in how users interact with our site. In turn, this helps us work out where we might need to improve the user experience or strengthen the content. Our goal is always to make our website more relevant and helpful for users. Some elements of our website also use cookies to enable them to function correctly.

Articles on this site may include embedded content (e.g. videos, images, articles etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies from our website will automatically be deleted after a duration of 90 days.

Personal Data supplied to us for Client Satisfaction Surveys will be deleted after a duration of eighteen months.

Data sourced for B2B marketing purposes will be retained for up to 24 months or until you object to marketing communications, whichever comes sooner.

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. This lawful basis may affect your rights regarding your data. The rights and exemptions that may apply under the law are as follows: Your right of access: You have the right to ask us for copies of your personal information. You can request details about where we obtain your personal information and who we share it with. Your right to rectification: You have the right to ask us to correct or delete any personal information you think is inaccurate or incomplete. Your right to erasure: You have the right to ask us to delete your personal information when it is no longer required or if you withdraw consent. Your right to restriction of processing: You have the right to ask us to     limit how we use your personal information. Your right to object to processing: You have the right to object to the processing of your personal data for marketing purposes. Your right to data portability: You have the right to ask that we transfer the personal information you provided to us to another organisation or to you directly. Your right to withdraw consent: When we use consent as our lawful basis, you have the right to withdraw your consent at any time. If you make a request, we will respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.

We use Google Analytics for the purposes of improving our website, this includes: monitoring aggregate metrics such as total number of visitors, traffic to individual pages, and demographic patterns; and monitoring device usage. We use Survey Monkey for our administering our Client Satisfaction Survey.

For B2B marketing purposes, we may process data sourced from reputable third-party providers. This data will be used solely for Optima Connect’s marketing efforts and will not be shared with third parties unless necessary for the operation of our marketing campaigns.

If you have any questions about Optima Connect's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
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You can email us at: hello@optimaconnect.co.uk
‍Call us on: 0131 272 2704
Or write to us at: Optima Connect, 3 Distillery Lane, Edinburgh, EH11.