We're registered as Optima Value Group Limited, a company incorporated in Scotland (Company Number SC277039) whose registered office is at Easter Dalry House, 3 Distillery Lane, Edinburgh, EH11 2BD. Our website address is: www.optimaconnect.co.uk.
Our website does not collect any Personal Data from our users. If you have provided your Personal Data to us for use in a Client Satisfaction Survey, we are committed to protecting this data, and will handle it in line with UK data privacy law. We will not share your Personal Data with anyone.
We request Personal Data in Client Satisfaction Surveys only so that we know who provides the feedback. We need this data to help us improve the services we provide.
We may also process Client Satisfaction Survey results data to create anonymous and aggregated survey responses. This anonymous or aggregated data may be used for historical, statistical, business planning or marketing purposes.
We will ask for your written consent before using your Personal Data for any other purpose.
Articles on this site may include embedded content (e.g. videos, images, articles etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website.
Cookies from our website will automatically be deleted after a duration of 90 days.
Personal Data supplied to us for Client Satisfaction Surveys will be deleted after a duration of eighteen months.
At any time, you can request to receive an exported file of the Personal Data we hold about you, including any data you have provided to us. You can also request that we erase any Personal Data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We use Google Analytics for the purposes of improving our website, this includes: monitoring aggregate metrics such as total number of visitors, traffic to individual pages, and demographic patterns; and monitoring device usage. We use Survey Monkey for our administering our Client Satisfaction Survey.
You can email us at: firstname.lastname@example.org
Call us on: 0131 272 2704
Or write to us at: Optima Connect, 3 Distillery Lane, Edinburgh, EH11.